Your learning is personal.

This policy explains what Gomademy may collect, why it is used, and your choices.

Last updated: October 28, 2026

Information we collect

Gomademy may store learning progress, lesson activity, review history, preferences, widget settings, and notification choices. If you create an account or sign in with Apple, Google, or email, we receive an account identifier, your email address or Apple private relay address, and a name when your sign-in provider shares one. We use this information to authenticate your account, support account recovery, and privately sync your learning progress. We do not use account email addresses for advertising or unrelated marketing.

Gender (optional). If you choose to add it, we use it only to match you with buddies when you turn on "Same gender only". It is never shown to other users, and you can remove it at any time in Edit profile.

Feedback and support

If you send feedback in the app or contact support, we receive the message and any optional reply email, photo, or screenshot you choose to include. On iOS, in-app feedback also attaches the app version, build number, operating system version, and device type to help us diagnose the issue. On Android, support opens the support page or your email app; you choose what to send. Please remove passwords and unrelated personal information before sending an attachment.

Beta waitlist

If you join an iPhone or Android beta list, we collect your email address, signup date, consent record, and invitation status. Android signup uses your Google Play account email and includes confirmation that you are at least 16 and have an Android device. We use Android beta details to manage tester access and send invitations and testing updates. If you register for private Ad Hoc access, we also collect your device identifier (UDID), device model, iOS version, and build status. For private iPhone Ad Hoc testing, we use device details only to register your device with Apple, prepare beta builds, and send important beta-testing messages. We do not use a beta signup as consent for unrelated marketing.

Device and diagnostic information

We may receive app version, device type, operating system version, crash reports, performance diagnostics, and a randomly generated installation identifier used to coordinate progress sync between your devices. We do not use this information to track you across other companies’ apps or websites.

How information is used

Information is used to deliver lessons, privately sync progress, personalize reviews, keep the widget current, provide Community features, process AI requests and content checks, understand subscription interactions, send emails you choose, administer beta testing, answer support requests, maintain security, and improve quality. We do not sell personal information.

Community and study circles

If you use Community (also called Connect in the app), we store the display name, avatar, learning level and activity information used by that feature, together with the posts, replies, suggested corrections, likes, thank-yous, photos and other content you submit. Other learners may see these details in feeds, on posts, in helper rankings, or in shared activities. Activity records help show interactions and unread items to the relevant account.

Circle posts and chat are shown in the app to members of that circle. Circle membership and study activity are used for shared streaks and group quests. Community content is not an end-to-end encrypted private messaging service. Moderators can review reported or held content, reports, display details and recorded moderation decisions to handle safety issues, make review decisions and apply restrictions.

Uploaded Community images use shareable links that may be opened without signing in. A feed or profile visibility restriction does not make an uploaded image link private. Do not upload images or personal details you need to keep private, including information about another person without permission. Other people may save or copy content they can see.

Goma checks in Community

When automatic correction checks are enabled, Goma sends the relevant post, any accompanying translation, the suggested correction, the helper's note and a learning-level label to OpenAI to assess the correction. When reply checks are enabled, the relevant post, reply and learning-level context can also be sent to OpenAI for a language or safety check. Results and usage information are stored to provide feedback and operate the checker. Corrections Goma cannot confidently decide, and content held for safety, may be reviewed by a moderator.

The Tutor AI-sharing setting applies to AI Tutor; it does not switch off Community's automatic checks. Community content can contain personal information that a learner types. Avoid including sensitive or unrelated personal information in posts, replies, corrections or notes.

Profile photos, when available

If profile photos are available and you choose to use one, we ask for your birth year to determine eligibility; the feature is limited to learners aged 16 and over. Your birth year is not displayed to other learners. The app crops and uploads the photo to our media storage, and OpenAI processes the image for automated safety moderation before it is shown as your profile photo in the app. Reported photos may be held for moderator review. The shareable-image-link considerations above also apply to uploaded profile photos, including pending photos.

Subscription and usage information

To understand and improve the subscription experience, Gomademy records account-linked events such as viewing or closing a paywall, selecting a plan, starting or cancelling a purchase, and completing a purchase. Records can include the plan or offer, entry point, time spent on the paywall, outcome, price, currency and event time. These records are linked to your account and are not described as anonymous. Apple processes App Store payments; Gomademy does not receive your payment-card details.

For signed-in cloud accounts, Gomademy also records daily totals of estimated active study time and feature visits for vocabulary, reviews, Video Study and conversation practice. Time counting pauses in the background and after 60 seconds without touch interaction. These private records are linked to your account so we can measure returning learners; the admin dashboard displays aggregate counts, minutes and return rates. We do not send study content, recordings or a raw touch history for this measurement. These study activity records are removed when your account is deleted.

Learning and product emails

If you choose learning or product emails, we store your account email, selected email categories, timezone, consent and preference changes, and delivery or unsubscribe records. Learning emails can use your account's learning activity to prepare progress summaries. You can change weekly progress, monthly summary and product-update preferences in the app's Email settings or use the unsubscribe link in those emails. Turning off these optional emails does not turn off account-recovery messages or responses to support requests you make.

Service providers and video playback

Supabase processes account and progress-sync data, Community records, uploaded media, and subscription-interaction events on our behalf. Apple or Google processes sign-in when you choose that provider. Account and sync requests use encrypted HTTPS connections.

Video Study uses YouTube’s embedded player. When you open or play a video, Google/YouTube may receive device and network information, identifiers or cookies, approximate location inferred from your IP address, and playback interactions, and may display advertisements. These services follow Google’s Privacy Policy. We do not send your Gomademy account email or private learning-progress snapshot to the player.

Android speaking-practice recordings are processed and replayed on your device; the current Android build does not upload them for speech assessment.

AI Tutor and speech processing

When you choose to use cloud AI Tutor, conversation text, recent chat context, practice information, and speech recorded for tutor transcription are sent to Gomademy’s server. OpenAI processes text and speech to generate replies and transcripts. ElevenLabs processes generated tutor reply text to produce audio. Gomademy does not add your account email or raw account identifier to AI requests; text you choose to share may itself contain personal information. These providers process data under their own policies: OpenAI Privacy Policy and ElevenLabs Privacy Policy.

The updated iOS app asks for explicit AI-sharing permission before sending tutor content; you can decline and continue other learning features, or change your choice in Tutor settings → AI data sharing. Android remains in beta; its cloud AI Tutor also sends text and tutor speech for processing. This is separate from local speaking-practice recordings described above.

Gomademy keeps submitted tutor conversation text, replies, practice context and quality diagnostics for up to 30 days for private quality review. Reviewer tools use pseudonymous tester codes, which may still be associated with an account. Gomademy does not save raw tutor microphone audio. We also keep usage counts, account/device enrollment records and subscription verification/ownership records to provide allowances, verify access and prevent misuse. Apple processes payments; we do not receive your payment-card details.

Deleting an account removes the active account records described below. Private tutor review records expire through their 30-day retention window; security, usage and purchase-ownership records may be retained where needed to prevent misuse or meet obligations. You can request deletion of tutor records through support. Provider processing and retention follow each provider’s policy and our service configuration.

Notifications and widgets

Notifications are optional. Study reminders are scheduled on your device.

If you turn on Community notifications, we store a notification token for each device you use. The token is an address that Apple Push Notification service (on iPhone) or Firebase Cloud Messaging by Google (on Android) gives the app. With the token we store the platform, the app build and when the device was last seen, linked to your account. When someone replies to, fixes or likes your post, or cheers your Sushi Cup score, our server sends a short message through Apple or Google: the other learner's display name and a short part of the reply, fix or post (up to about 100 characters), plus your unread count for the app badge. Likes on the same post are grouped into one notification. Apple and Google deliver these messages under their own privacy terms.

You choose which kinds you get (replies, fixes, likes, cheers) and can set quiet hours in Profile → Settings → Notifications. To apply quiet hours we store your choices and your device's time zone. During quiet hours no Community notification is sent; the item still appears in Activity. You can also turn notifications off at any time in your device's settings. We don't send notifications about people you have blocked or muted.

Widget content may be visible to anyone who can view your Home Screen.

Retention and deletion

Data is kept only as long as needed to provide the app, respond to support requests, or meet legal and security obligations. You can delete a signed-in account in Profile → Account & sync → Delete account. This removes the authentication account, profile, synced learning progress, and entitlement records from our active account database. Deletion is permanent. It does not cancel an App Store subscription; manage any subscription through Apple. Support correspondence or records required for legal or security obligations are separate from the account and may be retained for those purposes. You can also request deletion without installing the app, leave the beta list, or request access or correction through the support instructions.

Notification tokens are removed when you sign out on that device and when you delete your account. If Apple or Google tells us a token no longer works, for example because the app was removed, we stop using it. A record of notifications waiting to be sent or already sent (the type, the post and when) is kept for up to 30 days to avoid duplicates and fix delivery problems.

Community text, interaction records and moderation information are stored to provide the feature and handle reports and safety issues. Uploaded media is stored separately from account and post records. Hiding content in the app is not the same as deleting the original uploaded file, and deleting a post or account does not by itself guarantee immediate removal of an uploaded file or copies already saved by other people. Contact support to request removal of media that remains accessible. Community media does not use the Tutor's 30-day private-review retention period described above.

Children

Gomademy is not directed to children under 13 and does not knowingly collect their personal information.

Changes

We may update this policy as the app changes. The latest version and date will appear here.

Contact

Email [email protected].